ChiroChat · by B.A.I.S.E.D. Technology

Catch the missed charge before the claim goes out.

ChiroChat is a billing check for chiropractic clinics on ChiroTouch. It runs on your own computers, reads ChiroTouch without changing anything, and flags the miss for your biller before the claim is sent.

1 in 10visits had a service written in the note that never made it onto the bill
1 in 8claims would likely have been denied as they went out

Measured across a year of real visits at one ChiroTouch clinic we work with, where ChiroChat runs today. Every clinic is different, so the first step is a look at yours.

What it checks

The note says one thing. The bill says another.

ChiroChat compares what was documented on each visit with what was charged, and puts the gaps in front of the person who does billing.

Care in the note, missing from the bill

A therapy or exam written in the note with no charge for it on the visit.

Timed codes without minutes

Timed therapy billed while the note has no minutes to back it, the kind of claim that gets held or denied.

Adjustment regions

An adjustment billed for fewer regions than the note documents, or more.

Modifiers

Visits where a modifier such as 25 looks needed for an exam on the same day as an adjustment.

How it works

Set up once. Then it runs beside ChiroTouch.

A walkthrough

We confirm your setup on a short call: ChiroTouch version, where the server sits, and who does billing.

Paperwork first

A business associate agreement is signed before anyone connects to a clinic computer.

Install over remote desktop

We set ChiroChat up on your server and billing stations. No visit and no new hardware.

Flags before submit

Your biller sees a short list for the day's visits and makes any fix in ChiroTouch, the same way as now.

What it does

Reads ChiroTouch, compares notes with charges, and shows your biller what looks off. It runs on your computers and patient information stays in the building.

What it does not do

It never edits a chart, never submits a claim, and is not a coder. We do not promise a dollar amount. Your staff makes every billing decision.

Is it a fit

Built for one setup first, on purpose.

Founding clinics get founding pricing and a 30-day pilot. We share the numbers on the walkthrough.

Does ChiroChat send patient data anywhere?

No. It runs on your clinic's own computers and reads ChiroTouch there. Patient information stays in the building.

Will my staff have to learn a new system?

Very little. The biller looks at a short list of flags before submitting and makes fixes in ChiroTouch as usual.

Can it change a claim or a chart by itself?

No. It reads only. Every change is made by your staff.

Who makes ChiroChat?

B.A.I.S.E.D. Technology (Business AI Implementation, Strategy & Expansion Development), from St. Thomas, U.S. Virgin Islands. ChiroChat is our first product.